SHIPPING & DELIVERY

Our retail service provides the convenience of two flexible options: home delivery and/or pick-up at our warehouse.

At YAMAS FOOD, we prioritize reliable shipping and delivery experience to ensure our customers receive our premium products in optimal condition. Our shipping and delivery conditions are designed to provide convenience, transparency and satisfaction.

*To make a purchase online please note that a minimum order of $30 is required.

1. Shipping Options: We offer a range of shipping options to accommodate different needs. Customers can choose from standard or express shipping, depending on their preferences and urgency. We also offer Free Pick Up for the customers that live nearby our main warehouse location in the timeframes provided by us.

Please note that refrigerated food items such as cheese in brine, yogurt, frozen products (except for Golda Desserts), and similar items are ONLY available for delivery within Philadelphia and nearby areas or can be picked up for FREE at Yamas Food's Warehouse.

For certain products like yellow cheeses, dry salami, and similar items, we can arrange special packaging for shipping upon request. However, we do not take responsibility for any spoiled food due to transit delays. In such cases, it is the customer's and the carrier’s responsibility to resolve the issue.

*** PLEASE CONTACT US BEFORE PLACING YOUR ORDER FOR MORE INFORMATION ABOUT REFRIGERATED FOOD DELIVERY OPTIONS!

2. Delivery Timeframes: Customers may receive an estimated delivery time during the checkout process, provided by the delivery company.

3. Packaging: We take utmost care in packaging our products to maintain their freshness and quality during transit. Our packaging is designed to withstand various conditions, ensuring that our products reach customers in the same excellent condition they left our facilities.

4. Tracking Services: Customers can track the status of their orders through the tracking services provided by the delivery company.

5. Shipping Costs: We strive to maintain fair and competitive shipping costs. Our pricing is transparent, and customers can view shipping costs before finalizing their orders. Additionally, we may offer free shipping promotions to enhance the overall value for our customers.

6. Regional Availability: While our current focus is local and national delivery, we are continually working to expand our regional availability. Our goal is to reach more customers and make our premium food products accessible to a broader audience.

7. Customer Support: Our dedicated customer support team is available to assist with any shipping-related inquiries or concerns.